SalonFe Support

Need help with your account, salon profile, or booking? Contact us and include the phone number or email connected to your SalonFe account.

Account and data requests

For account access, correction, or deletion requests, email us from the address associated with your account. We may ask for information needed to verify ownership.

Delete your SalonFe account

To request deletion of your SalonFe account (formerly Pritze) and associated personal data, email greentradexporter@gmail.com with the subject “SalonFe account deletion request”. Include the phone number or email used to sign in and whether you are a customer or salon owner. Do not send your password or one-time codes.

We will verify that you own the account before processing the request. Your request covers your sign-in account, personal profile, notification identifiers, and personal photos or salon information associated with the account. Booking and payment records may be retained where required for legal, security, fraud prevention, or legitimate business purposes, as described in our privacy policy.

Response time

We aim to respond to support requests within two business days.